What the work is
Steve Krug is a user-experience professional and the author of Don’t Make Me Think, a book about web usability and human-computer interaction. His consulting practice is called Advanced Common Sense.
How it was made
Krug’s work includes teaching people how to conduct usability tests. His 2009 book Rocket Surgery Made Easy presents a do-it-yourself approach to finding and fixing usability problems.
What works
Read the books as related practical resources: one introduces web-usability concerns, while the other concentrates on testing. That pairing gives a reader a route from a design question to a way of investigating it.
What does not
Advice becomes most useful when connected with a specific interface and the people using it. Treat a principle as something to examine in that setting, rather than a substitute for observing a task.
What it influenced
The two books and Krug’s workshops provide concrete ways to trace the circulation of his approach. Study the relationship between written guidance and a demonstration of testing, rather than assuming every simplified interface owes its design to him.
Is it worth your time
Start with Krug when you want an accessible introduction to web usability and a practical way to explore it. Reading and trying a small test are complementary parts of that study.